FREE EXCHANGES ON SIZE ISSUES MADE TO ORDER IN SMALL RUNS ORIGINAL SOFTWEAR PRINTS SECURE CHECKOUT FREE EXCHANGES ON SIZE ISSUES MADE TO ORDER IN SMALL RUNS ORIGINAL SOFTWEAR PRINTS SECURE CHECKOUT

Good to know

Questions, answered

The essentials on production, fit, care, delivery, and ordering your Softwear pieces.

How is my order made?

Each piece is printed and finished after you order, so your chosen design, color, and size are produced specifically for you.

How long does production take?

Printing usually takes 2–5 business days before delivery. Tracking is sent by email when your order ships.

How should I wash my piece?

Machine wash cold and inside out, tumble dry low, and avoid ironing directly over the print.

How do I choose a size?

Our hoodies use an easy unisex fit. Compare a favorite hoodie with our garment measurements before ordering.

What if something arrives damaged?

If your order arrives damaged or misprinted, contact us with clear photos so the issue can be reviewed and made right.

How do I pay?

Checkout is handled securely through Shopify and supports the payment methods shown at checkout. Softwear does not see your card details.

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